AMERİKA’NIN EN İYİ MÜŞTERİ HİZMETİ 2023

Amerika’nın En İyi Müşteri Hizmeti 2023

İyi müşteri hizmetleri, bazı yerlerden alışveriş yaparken bazılarından alışveriş yapmaktan mutluluk duymamızın büyük bir parçasıdır. Saygılı, neşeli ve yardımsever davranılmak, doğru ürünü doğru fiyata bulmak kadar önemlidir. Bu yıl Newsweek , sürekli olarak en iyi müşteri hizmetini sağlayan mağazaları belirlemek için saygın küresel veri araştırma şirketi Statista ile bir kez daha ortaklık kurdu. Kullanımı kolay bir web sitesi, cömert bir iade politikası ya da sadece arkadaşça bir ses olsun, bu şirketler müşteriyi ilk sıraya koyar.

Bu yıl sıralamada 656 özgün markanın toplam 676 ödülü yer alıyor (bir marka birden fazla kategoride ödüle layık görülebilir). Bu markalar, marketler gibi fiziksel perakendecilerden sigorta hizmetlerine, bankacılık hizmetlerine, restoranlara, sinema salonlarına ve daha fazlasına kadar toplam 166 kategoride yer alıyor. Publix, Southwest Airlines ve Chick-fil-A, 2019’daki açılış listesinden bu yana her edisyonda ödüllendirilen önemli markalardan bazıları. Bu yıl, sigorta markalarının genel müşteri hizmetleri puanı en yüksek olanlar arasında yer aldığını gördük.

En İyi Müşteri Hizmetleri 2023 markaları sıralamamızın, alışverişinizi daha kolay, daha verimli ve daha keyifli bir deneyim haline getirmenize yardımcı olacağını umuyoruz.

Parent Category
Category
Rank
Brand
Score
Brick and Mortar Retailers: ClothingApparel1Zumiez9.09
Brick and Mortar Retailers: ClothingApparel2Ted Baker8.96
Brick and Mortar Retailers: ClothingApparel3Buckle8.69
Brick and Mortar Retailers: ClothingApparel4Tommy Bahama8.49
Brick and Mortar Retailers: ClothingApparel5J. Crew8.48
Brick and Mortar Retailers: ClothingAthletic Apparel1Under Armour8.78
Brick and Mortar Retailers: ClothingAthletic Apparel2Lululemon Athletica8.72
Brick and Mortar Retailers: ClothingAthletic Apparel3Nike8.69
Brick and Mortar Retailers: ClothingBaby/Children’s Products1Pottery Barn Kids8.70
Brick and Mortar Retailers: ClothingBaby/Children’s Products2Carter’s8.68
Brick and Mortar Retailers: ClothingBaby/Children’s Products3The Children’s Place8.59
Brick and Mortar Retailers: ClothingBaby/Children’s Products4OshKosh B’gosh8.45
Brick and Mortar Retailers: ClothingBaby/Children’s Products5Janie and Jack8.35
Brick and Mortar Retailers: ClothingBridal Fashion1Vera Wang8.60
Brick and Mortar Retailers: ClothingBridal Fashion2BHLDN8.51
Brick and Mortar Retailers: ClothingBridal Fashion3Lovely8.49
Brick and Mortar Retailers: ClothingDepartment Stores1Von Maur9.22
Brick and Mortar Retailers: ClothingDepartment Stores2Nordstrom8.96
Brick and Mortar Retailers: ClothingDepartment Stores3Neiman Marcus8.90
Brick and Mortar Retailers: ClothingDepartment Stores4Bloomingdale’s8.78
Brick and Mortar Retailers: ClothingDepartment Stores5Boscov’s8.75
Brick and Mortar Retailers: ClothingDiscount Clothing1Nordstrom Rack8.23
Brick and Mortar Retailers: ClothingDiscount Clothing2TJ Maxx8.13
Brick and Mortar Retailers: ClothingDiscount Clothing3Gabe’s8.08
Brick and Mortar Retailers: ClothingFashion Accessories1Spencers9.04
Brick and Mortar Retailers: ClothingFashion Accessories2Dakota Watch8.52
Brick and Mortar Retailers: ClothingFashion Accessories3Hot Topic8.49
Brick and Mortar Retailers: ClothingFashion Accessories4Brighton8.44
Brick and Mortar Retailers: ClothingFashion Accessories5BoxLunch8.43
Brick and Mortar Retailers: ClothingFootwear Retailers (multi-brand)1Shoe Sensation8.82
Brick and Mortar Retailers: ClothingFootwear Retailers (multi-brand)2Fleet Feet8.81
Brick and Mortar Retailers: ClothingFootwear Retailers (multi-brand)3Foot Locker8.43
Brick and Mortar Retailers: ClothingFootwear Retailers (multi-brand)4Journeys8.42
Brick and Mortar Retailers: ClothingFootwear Retailers (multi-brand)5DSW8.35
Brick and Mortar Retailers: ClothingFootwear Retailers (single-brand)1Ecco9.03
Brick and Mortar Retailers: ClothingFootwear Retailers (single-brand)2Cole Haan8.78
Brick and Mortar Retailers: ClothingFootwear Retailers (single-brand)3Red Wing8.70
Brick and Mortar Retailers: ClothingFootwear Retailers (single-brand)4Merrell8.58
Brick and Mortar Retailers: ClothingFootwear Retailers (single-brand)5Crocs8.57
Brick and Mortar Retailers: ClothingJewelry1Jared8.70
Brick and Mortar Retailers: ClothingJewelry2Helzberg Diamonds8.61
Brick and Mortar Retailers: ClothingJewelry3James Avery8.60
Brick and Mortar Retailers: ClothingJewelry4Kay Jewelers8.59
Brick and Mortar Retailers: ClothingJewelry5Swarovski8.56
Brick and Mortar Retailers: ClothingJewelry (High-End)1Harry Winston9.24
Brick and Mortar Retailers: ClothingJewelry (High-End)2Tiffany & Co.8.88
Brick and Mortar Retailers: ClothingJewelry (High-End)3Cartier8.83
Brick and Mortar Retailers: ClothingLingerie & Underwear1Intimissimi9.12
Brick and Mortar Retailers: ClothingLingerie & Underwear2Adore Me8.72
Brick and Mortar Retailers: ClothingLingerie & Underwear3Soma8.66
Brick and Mortar Retailers: ClothingLingerie & Underwear4Victoria’s Secret8.60
Brick and Mortar Retailers: ClothingLingerie & Underwear5La Perla8.58
Brick and Mortar Retailers: ClothingLuxury Fashion & Accessories1Valentino9.59
Brick and Mortar Retailers: ClothingLuxury Fashion & Accessories2Jimmy Choo9.22
Brick and Mortar Retailers: ClothingLuxury Fashion & Accessories3Versace9.17
Brick and Mortar Retailers: ClothingLuxury Fashion & Accessories4Balenciaga9.05
Brick and Mortar Retailers: ClothingLuxury Fashion & Accessories5Chanel8.87
Brick and Mortar Retailers: ClothingOutdoor Apparel1Duluth Trading Co.8.92
Brick and Mortar Retailers: ClothingOutdoor Apparel2Patagonia8.82
Brick and Mortar Retailers: ClothingOutdoor Apparel3Carhartt8.80
Brick and Mortar Retailers: ClothingPremium Apparel1Tommy Hilfiger8.63
Brick and Mortar Retailers: ClothingPremium Apparel2Ralph Lauren8.62
Brick and Mortar Retailers: ClothingPremium Apparel3Calvin Klein8.57
Brick and Mortar Retailers: ClothingPurses/Bags1Dooney & Bourke9.05
Brick and Mortar Retailers: ClothingPurses/Bags2Tory Burch8.96
Brick and Mortar Retailers: ClothingPurses/Bags3Kate Spade8.83
Brick and Mortar Retailers: ClothingSecond-Hand Clothing & Products1Clothes Mentor8.46
Brick and Mortar Retailers: ClothingSecond-Hand Clothing & Products2Uptown Cheapskate8.38
Brick and Mortar Retailers: ClothingSecond-Hand Clothing & Products3AMVETS Thrift Store8.31
Brick and Mortar Retailers: ClothingSecond-Hand Clothing & Products4Once Upon A Child8.30
Brick and Mortar Retailers: ClothingSecond-Hand Clothing & Products5Buffalo Exchange8.18
Brick and Mortar Retailers: ClothingWomen’s Apparel1Torrid8.72
Brick and Mortar Retailers: ClothingWomen’s Apparel2White House Black Market8.70
Brick and Mortar Retailers: ClothingWomen’s Apparel3J.Jill8.65
Brick and Mortar Retailers: ClothingWomen’s Apparel4Ann Taylor8.59
Brick and Mortar Retailers: ClothingWomen’s Apparel5maurices8.58
Source: https://www.newsweek.com/rankings/americas-best-customer-service-2023/bm-clothing